docs/en/user/faq.rst

   1 Frequently Asked Questions
   2 ==========================
   3
   4 During the installation, I got the error ``Error Output: sh: 1: @post-cmd: not found``
   5 --------------------------------------------------------------------------------------
   6
   7 It seems you have a problem with your ``composer`` installation. Try to uninstall and reinstall it.
   8
   9 `Read the documentation about composer to know how to install it
  10 <https://getcomposer.org/doc/00-intro.md>`__.
  11
  12 I can't validate the registration form
  13 --------------------------------------
  14
  15 Ensure that all fields are properly filled:
  16
  17 * valid email address
  18 * same passwords in two fields
  19
  20 I'm not receiving my activation email
  21 -------------------------------------
  22
  23 Are you sure your email address was correct? Did you check your spam folder?
  24
  25 If you still don't see the activation email, please ensure that you have
  26 installed and properly configured a mail transfer agent. Be sure to include a
  27 firewall rule for SMTP. E.g., if using firewalld:
  28
  29 ::
  30
  31     firewall-cmd --permanent --add-service=smtp
  32     firewall-cmd --reload
  33
  34 Lastly, if you have SELinux enabled, set the following rule:
  35
  36 ``setsebool -P httpd_can_sendmail 1``
  37
  38 When I click on the activation link, I've got this message: ``The user with confirmation token "DtrOPfbQeVkWf6N" does not exist``.
  39 ----------------------------------------------------------------------------------------------------------------------------------
  40
  41 You already enabled your account or the URL of the activation email is wrong.
  42
  43 I forgot my password
  44 --------------------
  45
  46 You can reset your password by clicking on ``Forgot your password?`` link,
  47 on the login page. Then, fill the form with your email address or your username,
  48 you'll receive an email to reset your password.
  49
  50 I've got the ``failed to load external entity`` error when I try to install wallabag
  51 ------------------------------------------------------------------------------------
  52
  53 As described `here <https://github.com/wallabag/wallabag/issues/2529>`_, please edit your ``web/app.php`` file and add this line: ``libxml_disable_entity_loader(false);`` on line 5.
  54
  55 This is a Doctrine / PHP bug, nothing we can do about it.