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| 1 | Frequently Asked Questions | ||
| 2 | ========================== | ||
| 3 | |||
| 4 | During the installation, I got the error ``Error Output: sh: 1: @post-cmd: not found`` | ||
| 5 | -------------------------------------------------------------------------------------- | ||
| 6 | |||
| 7 | It seems you have a problem with your ``composer`` installation. Try to uninstall and reinstall it. | ||
| 8 | |||
| 9 | `Read the documentation about composer to know how to install it | ||
| 10 | <https://getcomposer.org/doc/00-intro.md>`__. | ||
| 11 | |||
| 12 | I can't validate the registration form | ||
| 13 | -------------------------------------- | ||
| 14 | |||
| 15 | Ensure that all fields are properly filled: | ||
| 16 | |||
| 17 | * valid email address | ||
| 18 | * same passwords in two fields | ||
| 19 | |||
| 20 | I'm not receiving my activation email | ||
| 21 | ------------------------------------- | ||
| 22 | |||
| 23 | Are you sure your email address was correct? Did you check your spam folder? | ||
| 24 | |||
| 25 | If you still don't see the activation email, please ensure that you have | ||
| 26 | installed and properly configured a mail transfer agent. Be sure to include a | ||
| 27 | firewall rule for SMTP. E.g., if using firewalld: | ||
| 28 | |||
| 29 | :: | ||
| 30 | |||
| 31 | firewall-cmd --permanent --add-service=smtp | ||
| 32 | firewall-cmd --reload | ||
| 33 | |||
| 34 | Lastly, if you have SELinux enabled, set the following rule: | ||
| 35 | |||
| 36 | ``setsebool -P httpd_can_sendmail 1`` | ||
| 37 | |||
| 38 | When I click on the activation link, I've got this message: ``The user with confirmation token "DtrOPfbQeVkWf6N" does not exist``. | ||
| 39 | ---------------------------------------------------------------------------------------------------------------------------------- | ||
| 40 | |||
| 41 | You already enabled your account or the URL of the activation email is wrong. | ||
| 42 | |||
| 43 | I forgot my password | ||
| 44 | -------------------- | ||
| 45 | |||
| 46 | You can reset your password by clicking on ``Forgot your password?`` link, | ||
| 47 | on the login page. Then, fill the form with your email address or your username, | ||
| 48 | you'll receive an email to reset your password. | ||
| 49 | |||
| 50 | I've got the ``failed to load external entity`` error when I try to install wallabag | ||
| 51 | ------------------------------------------------------------------------------------ | ||
| 52 | |||
| 53 | As described `here <https://github.com/wallabag/wallabag/issues/2529>`_, please edit your ``web/app.php`` file and add this line: ``libxml_disable_entity_loader(false);`` on line 5. | ||
| 54 | |||
| 55 | This is a Doctrine / PHP bug, nothing we can do about it. | ||