From 3ed40599e5e2402e586a1c618fdc5dec040b8316 Mon Sep 17 00:00:00 2001
From: CleanMachine1 <78213164+CleanMachine1@users.noreply.github.com>
Date: Sun, 30 Oct 2022 13:22:32 +0000
Subject: troubleshooting: add openweather service help (#471)

* troubleshooting: add openweather service help
---
 docs/troubleshooting.md | 9 +++++++++
 1 file changed, 9 insertions(+)

(limited to 'docs')

diff --git a/docs/troubleshooting.md b/docs/troubleshooting.md
index 33b8fb7..8a0d11d 100644
--- a/docs/troubleshooting.md
+++ b/docs/troubleshooting.md
@@ -47,3 +47,12 @@ To resolve this, you can either:
 This should be a configuration issue.
 * Make sure the option `connectivityCheck` is set to `true` in configuration.
 * Check your proxy configuration, the expected behavior is to redirect user using a 302 to the login page when user is not authenticated.
+
+## I put my API key into the OpenWeather service and it still isn't working
+
+If you have just made an OpenWeatherMap account and/or a newly-made API key, there is a high chance that you need to wait for it to be activated (often a few hours). If after waiting it still doesn't work, make sure to check the location you have provided since it may be an invalid location.
+
+For some basic debugging steps, you can: 
+* Check with a large city such as Amsterdam as the specified location within your configuration.
+* Make sure your web browser is running the latest version of the homer configuration after updating the location (Ctrl + Shift + R).
+* Check for errors within the browser console (Ctrl + Shift + I) relating to api.openweathermap.org
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