-* your poche version (in ./inc/poche/myconfig.inc.php)
-* the link you want to poche and which causes problem
+* your wallabag version (on top of the ./index.php file, and also on config page)
+* your webserver installation :
+ * type of hosting (shared or dedicaced)
+ * in case of a dedicaced server, the server and OS used
+ * the php version used, eventually `phpinfo()`
+* which storage system you choose at install (SQLite, MySQL/MariaDB or PostgreSQL)
+* any problem on the `wallabag_compatibility_test.php` page
+* any particular details which could be related
+
+
+If relevant :
+* the link you want to save and which causes problem
+* the file you want to import into wallabag, or just an extract
+
+If you have the skills :
+* enable DEBUG mode and look the output at cache/log.txt
+* look for errors into php and server logs
+
+Note : If you have large portions of text, use [Github's Gist service](https://gist.github.com/) or other pastebin-like.