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1Frequently Asked Questions
2==========================
3
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4During the installation, I got the error ``Error Output: sh: 1: @post-cmd: not found``
5--------------------------------------------------------------------------------------
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7It seems you have a problem with your ``composer`` installation. Try to uninstall and reinstall it.
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9`Read the documentation about composer to know how to install it
10<https://getcomposer.org/doc/00-intro.md>`__.
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12I can't validate the registration form
13--------------------------------------
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4127d7ad 15Ensure that all fields are properly filled:
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17* valid email address
18* same passwords in two fields
19
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20I'm not receiving my activation email
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23Are you sure your email address was correct? Did you check your spam folder?
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25If you still don't see the activation email, please ensure that you have
26installed and properly configured a mail transfer agent. Be sure to include a
27firewall rule for SMTP. E.g., if using firewalld:
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29::
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31 firewall-cmd --permanent --add-service=smtp
32 firewall-cmd --reload
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34Lastly, if you have SELinux enabled, set the following rule:
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36``setsebool -P httpd_can_sendmail 1``
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38When I click on the activation link, I've got this message: ``The user with confirmation token "DtrOPfbQeVkWf6N" does not exist``.
39----------------------------------------------------------------------------------------------------------------------------------
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41You already enabled your account or the URL of the activation email is wrong.
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43I forgot my password
44--------------------
45
46You can reset your password by clicking on ``Forgot your password?`` link,
47on the login page. Then, fill the form with your email address or your username,
48you'll receive an email to reset your password.
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50I've got the ``failed to load external entity`` error when I try to install wallabag
51------------------------------------------------------------------------------------
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53As described `here <https://github.com/wallabag/wallabag/issues/2529>`_, please edit your ``web/app.php`` file and add this line: ``libxml_disable_entity_loader(false);`` on line 5.
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55This is a Doctrine / PHP bug, nothing we can do about it.